I am a graduate of NC State University, with a Bachelor of Science degree in Computer Science. Over the years I have acquired a few IT certifications (MCSE-NT, CCNA, RHCE-3.0) in an attempt to show employers; my expertise is not isolated to one area.
I have 20+ years of experience encompassing every IT support area, including desktop and server support and administration, helpdesk, and staff management.
The department is currently running the following servers in
addition to supporting over 200 personal machines:
I am responsible for superivising an IT assistant that helps me with the department's daily computer operations. He plays an essential role in keeping my work-load balanced and gives me the freedom take some necessary time away from the department.
In 1996 I started work for the NCSU Department of Statistics. My primary duties entailed the configuration of SUN Workstations for use of students and faculty. I initiated the department migration to self reliance for IT services. After 4 years, I decided to leave NCSU Statistics Department to work for Cisco Systems.
In 2000 I started work for Cisco Systems as a Lab Systems Administrator. My primary job was to maintain the network and the computing infrastructure for the engineers in a development lab. After about 9 months Cisco had difficulties keeping me "busy". After 1 year, I decided to leave Cisco Systems and return to the NCSU Statistics Department.
In 2001 I returned to my old job with the NCSU Statistics Department. I managed to return the systems back to optimal conditions and restored the quality of service back to level the users appreciated from my previous time with the department.
Over the past 15+ years the NCSU Statistics department has moved from Sun Workstations as their primary computing to Microsoft Windows or RedHat Linux systems. The number students and faculty has continued to grow along with the need for more specialized servers and solutions to meet their ever changing computing needs.
I am not a North Carolina native; however I have been here since 1984 and have no desire to relocate elsewhere. I have to admit North Carolina was not appreciated upon my arrival many years ago, however over the years I have grown to appreciate NC for the assets it does have.
My family moved frequently during my childhood. I attended (5) different high schools and moved at least once a year from the 6th grade until I started college. This moving exposed me to many types of people and personalities; which has proven beneficial.
I enjoy being helpful and many times perform duties outside of those expected by a typical IT professional.